With the sharp competition that exists in every sector, you need to stay well-equipped to adapt to the changes in the market. Similarly, competition exists in the grocery delivery industry too.
If you are an established business, you may be learning about the possible threats, market demands, and different ways to make the most of opportunities available in the market to generate profits. Well, if you are a start-up you may be trying to learn about how to expand your business like the big players in the market.
In the grocery delivery market success comes with the fastest delivery and regular customer support. These two aspects are dependent on how your on-demand online grocery delivery app is designed. As your app connects sellers and customers, you need to focus on building a perfect online grocery delivery appwith the right features and functionalities.
To get everything right many startups turn to Instacart shopper clone appso that they can follow a proven and already successful grocery e-commerce app.
Let us discover the top features that you need to focus on while building a smart grocery delivery app to attain success in the grocery market.
The 3 crucial apps that are vital for almost any on-demand delivery app are:
- Customer App
- Sellers App
- Admin Panel App
Top App Features To Be Incorporated In Grocery Delivery Business
Now let us know about the must-have features to be integrated into a grocery delivery app
1. Customer App
The app should have all the essential features to offer a flawless shopping experience to your customers. Let us have a look that those features
Completed or Ongoing Orders
This feature gives access to received orders and current orders to manage everything ordered through the on-demand grocery delivery app.
Smart Search
This option helps the customers search for the right product from countless products. With the help of the smart search feature, customers can find the right product they wish to buy.
Product Categories
Customers should get access to multiple categories displayed on the app and perform a smart search for smooth search.
Flawless Sign Up Option
The signup process should be simple for the customers. The app should also have the option to sign up using social media or email id.
Shopping Cart
The shopping cart should be easily accessible where the customers can add multiple products as they wish to. The customer app should not get stuck when large volumes of products are added.
Order Tracking
It is one of the most essential factors to be included in your app. Yes, order tracking helps customers to see the progress in their order delivery. They can view the status when the order is packed, dispatched and about to be delivered. It will make your customers happy.
Instant Notifications
With instant notifications, customers can keep track of the activities happening on the app. For example, customers like to be notified when they place the order, make the payment, etc
Payment Gateway
A perfect customer app will have multiple payment gateways integrated into the app to offer convenience to the customers. This helps customers to choose the payment mode of their choice and track the transactions.
2. Sellers App
This is yet another app that is important. The main idea behind this app is to display and manage existing orders, product stock, contact details, and delivery details of buyers. The main features included in this app are-
Simple Registration
The shoppers never want to go through a complex process of registration on any app. So, a simple sign-up through social media and email is the ideal feature that would be appreciated by every shopper.
Current or Completed Orders displayed
The seller app should help sellers to list the products easily and handle the completed orders under one roof. It saves a lot of time.
Order Description
Well, the app should have sufficient space to display the products and include a product description in detail. A lot of customers read product descriptions before making a purchase. Hence, the descriptions are a must.
Modify Order Status
The app should allow sellers to modify order status instantly from its processing stage to delivery. Hence, this option to change the status of the order is a must-have option in the seller app to notify customers.
Messenger or Calling Feature
The sellers need to stay in touch with the buyers regularly. The easy to use messenger and calling features is vital in any grocery delivery app
Integrated Map
For the sellers to ensure that the product is received by the buyers on time, they need an integrated map so that they can track the product and make sure it reaches the buyers on time following the right route and direction.
3. Admin Panel App
Admins can use the admin panel to manage sellers as well as the customers. They can also respond to the queries received from the users. Hence, this app should be easy to use and manage. All financial transactions and orders are also controlled through the admin panel. Hence, it is a much-needed feature to be included in the grocery app
Admin login
Just like sellers and buyers, easy login options should also be available for admins and manage all activities in the grocery business.
User’s List
Here the app should have a manageable list of sellers and customers and other tasks.
Review Users
Here, the admins can check the user who registers on the app. They need to check whether the users registered are genuine or not. So, there should be a separate section where admins can manage all these tasks
Manage Product Categories
The old and new categories for a product launched on the app needs to be monitored by admins. It is not just the product categories, but also the subcategories and stock availability that needs to be handled properly by the admin
Order Management
Admins should be able to keep a check on current, in-process, and scheduled orders for the future. Also, they need to check the performance of the grocery business. So, this app helps them get all the details regarding orders under one roof to perform seamless delivery of groceries.
Payment Transactions
Admin can manage all the financial transactions. It is essential to manage and track the performance of the grocery business. Hence, the admin panel app helps Admins to check the transactions and manage them smoothly. It also comprises discount coupons and vouchers.
Conclusion
To launch your on-demand grocery delivery app successfully and gain profits you need to start with the on-demand grocery e-commerce app development process. To complete the app development process smoothly, you can hire a grocery delivery app development company having expertise in building scalable apps. Want to collaborate with one such company? Get in touch with The Q Dev to have feature-packed apps like Amazon grocery delivery app or white-label grocery delivery app.
Request for a free estimate to know the grocery delivery app development cost and we will help you get a customer-centric grocery app.